Webinar Archives
State of ITSM and... 2023
13th Dec 2023
Complimentary WebinarPresenter: Donna Knapp, Curriculum Development ManagerAs we move into 2023, the pandemic is behind us (sort of), but that doesn’t mean we aren’t still feeling its effects. We simu
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Putting the People back in People, Process, Technology (PPT)
13th Dec 2023
Complimentary WebinarPresenter: Mike Cardinal, Director BPMO - US, ThirderaWhen it comes to doing service management, we are often hyper focused on the technology, or even the processes that use the t
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A Practitioner's Perspective - a chat with Mike Weaver
13th Dec 2023
Complimentary WebinarPresenter: Michael Weaver, Director - GSMO Governance Controls & ImprovementsJoin us for practitioner Mike Weaver's take on topics such as guiding principles of an organizatio
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Breaking Barriers: Aligning the Power of Certifications with Your IKIGAI
13th Dec 2023
Complimentary WebinarPresenter: Gabrielle Davidsen, Managing Partner, Gartner ConsultingHave you ever questioned your career choices and how they support your purpose in life? Personal branding can be
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You've Spent the $ - Please Make the Most of It!
13th Dec 2023
Complimentary Webinar
Lisa Schwartz, ITSM Academy Founder, and CXO is irked, bothered, miffed, and upset and she isn't going to take it any longer! Guest speakers include Donna Knapp and Sharon Be
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